How to Enjoy More Income, with Less Work, and Pay Less Commission in 2018

Are you interested in finding ways to make more with less work in 2018? How about finding ways to get more exposure without using online travel agents and paying their commissions? What about ending the cashflow worries of the low seasons forever? Join me on Wednesday 31st January 2018 for a free Masterclass called “How to Enjoy More Income, with …

How Bed and Breakfasts, Guest Houses, Inns and Small Hotels Increase Their Turnover by 38%

Two things happened last week, that I think you’ll be interested in. First, I got an email from a client I’ve been working with, detailing her results in 2017 Turnover up by 38.8% Occupancy rate up by 6.5% (which means that there weren’t a whole lot more guests, they just spent more) Bookings via the OTAs down from 45,2% to …

Bed and Breakfasts, Guest Houses and Inns – our survey results

How did bed and breakfasts, guest houses and inns do in 2017?  We recently ran a survey and here are the results… We asked  “What do you find the most challenging in attracting guests?” and 48% answered that they had difficulty with being visible, being reached and being known.  Here’s what some said… marketing, where to advertise, getting guests direcctly …

Bed and Breakfast owners – Is your online travel agent costing you an extra $28,000 a year?

This morning I opened my Facebook feed to find yet another post by another disgruntled owner.  Yet another post about the changes in terms of business by the online travel agents that massively benefit them, but not us Too many owners have fallen for the promise of instant bookings, not realising the long term impact of working with these giants, …

How bed and breakfast owners and innkeepers say NO

Almost all of our problems with our guests can be solved by setting out good policies, communicating them well and then enforcing them through strong boundaries I know that most people don’t read our terms and conditions, but that’s not the point of them. The point is that you have defined them and written them down. You’ve taken a stand …